Avoid Flying on United Airlines

Avoid United Airlines and Star Alliance at all times if You can.

On August 22nd, 2013, I was at Toronto’s Pearson Airport YYZ, and I was ever so excited to board my plane to head to Boston where I had a layover in Newark, New Jersey first. I had arrived at the airport about 3 hours before, and I had seen that the Gate for my flight had not been announced yet until about an hour and a half before, so I went to my gate F89, and then I got hungry so I got myself a bagel with jam which is the safest thing to eat at the airport, so as I came back and ate my mini breakfast, I saw that my flight was on time 10:59am which I said ok thank goodness. As I took a bite and turned my head away from the UNITED FLIGHT Screen, I take a look and now my flight is at 11:20am. I said ok, no big deal 20 minutes is not all that bad, then I had a conversation with one of the other people who are boarding my plane and killed time that way.

I look again and it said its delayed again until 11:50am. At this time I got so angry, my patience ran thin and marched right to the United Counter and I said I hope you know I am not going to make my flight in Newark, New Jersey to go to Boston which was supposed to board at 2pm, the attendant didn’t give a hoot what happens to me the way her expression was, so then I was yelling at them and fought with them, I said you better get me to Boston today, I said I do not care how you do it, but I demand to get on a plane. After fighting with them for almost 20 minutes they got me on a 4pm flight from New Jersey to Boston. I said to them I have a reunion with my beautiful ladies in Boston and I am the last one to get there, I said I better get there before it gets dark. So in New Jersey, I only waited an hour, but that hour felt like 8 hours to me. I just want to get there and be in the arms of my sisters. I am never connecting flights again and I am never flying with united again. They are so unprofessional, its not even funny, the flight attendants don’t even smile, they don’t even care and are rude to the passengers. If it wasn’t for us passengers and people booking flights, these airlines would not be in business, so they better take good care of us. I do not know how United Airlines and Star Alliance are still in Business. for the life of me. Passengers shouldn’t have to fight, and they shouldn’t demand to be taken care of to where passengers are going. So after I fought with them, they protected my airfare. I told them that I was going to write about united airlines and the poor service I received.

In the end I am happy I got to Boston and I got there safe which is the most important thing and I am not complaining about that and I know the scenario could have been worse, but the principal and the point to the matter is that, they should handle things in a more professional way and give passengers more options of a safe and quick way to get to peoples destinations and be humble, patient and understanding. That was my last time with the airline. They need to get pointers from Air Transat, Westjet, Jetblue, Delta, Sunwing, Emirates. Thats all I know.

Oh yes and I forgot to add that they had to shut off the whole plane and restart it again due to a faulty wire for the air conditioning which repaired itself. THATS COMFORTING. So another 15 minutes was gone… I was so angry.¬† They can delay and cancel flights all they want, but when you are late for your flight or when you just make it in time, they make such a big deal, but if its their fault, they do not care. Craziness. If you want to travel on a hassle free airline, contact me. I have been on many many different airlines.

I Will Never Fly With United Airlines Again

On the night of October 18th, 2012, I had embarked on United Airlines from Las Vegas, Nevada to Cleveland Ohio for a layover to where we were supposed to fly to our final destination to Buffalo International airport, which never happened. We were supposed to fly out by 8:30am from Cleveland to make it to Buffalo at almost 10am in the morning, but that never happened. They kept announcing that there is a delay, the plane has not arrived from Newark, New Jersey, and kept making us wait and wait, and then the announced that the plane has arrived, but we have to wait again until 10:30am to board our plane, that never happened either. At this point, people started getting really mad and saying, can’t we just board any plane to buffalo? The Airline personnel were very rude to people, and not being professionals at all, and they were carrying on and laughing, thinking they are all that, while people are sitting around when they are doing nothing for anybody. After that, they asked for 2 volunteers to stay back because of overbooking on a plane. How can a plane be overbooked when seats are assigned? No flight should be overbooked, which I find to be ridiculous and strange. Now, that is not enough, and now United Airlines delayed us again at 12:20pm. Now we all started to get really mad.

These disabled people were also treated with disrespect and were left stranded too. Now I started to get really mad, and I went up to the counter at the gate and I just reeled into them and this man started yelling and the police were called to keep the peace. Now at this point, I got really angry because We needed to get home and our car was left in Buffalo. Now the idiots at the airline counter made another announcement that freaked people out, you don’t announce that the plane is broken and for faulty wiring. They did not handle it in a professional manner at all. They should be fired. You just have to say, due to maintenance issues, we must keep the plane grounded, so we regret to inform you that the flight has been cancelled. that is all they had to say to people. Not the plane is broken. People got freaked out and right away were trying to find alternate travels. Now, here is the part I really hated. They knew what was happening with the plane, so they kept us at the gate for such a long time where we could have found another alternate transportation until then. So another flight would have not been available until Monday, we said NO WAY, were renting a car and driving to Buffalo which took another 4 to 5 hours. So we went back got our luggage and made our journey to the rental car place, got the rental and out we went. It was a very very long day and plus being treated terribly by this airline with no dignity and respect on top of that.

If I don’t have to travel to the United States and take American based Airlines, I will not because United Airlines sucks and I will never travel with them again. I will take other airlines that are not American but then again I have family and friends in the states. The Airline personnel in Cleveland, Ohio are very rude and they laugh at people and give people these looks. Plus paying 25 bucks for checked baggage is a total rip off and they said, they cannot reimburse you for your checked baggage. Are they kidding me? and the planes are so uncomfortable. Everything was perfect up until the last day. It took over 26 hours until we got home. It was crazy and we were dead tired as we never slept a wink. They are such money hungry people and they gave us a joke voucher for 10 bucks¬† each for breakfast and what did that cover? Barely nothing we had to give them more, and everything is expensive at the airport. It is unbelievable. We were starving and didn’t care. we just ate the breakfast, left to go back to our gate and we still had a delay then cancellation. Then we made friends with other frustrated passengers and we all became a team and started mouthing off and yelling and bickering. I really felt for the girl who broke her ankle in Vegas and had to get home. She was so upset and crying. They didn’t care about her either. What a drama it was. Then they give us 300 bucks each for a voucher to use within one year with another United Airlines flight, but I will never step foot on another United Airlines plane again. United States needs to improve A LOT on Air travel. It sucks and airport and plane travel is no fun anymore!