Toronto Pearson Airport is a huge mess with a sea of baggage everywhere and huge hassle for passengers and including other Canadian Airports with canceled flights because of lack of staff. They should have hired more people when they were getting out of this so-called pandemic and they knew they were getting out of this months ago. They should have called people back for their jobs and shouldn’t have laid people off in the first place.
Passengers are waiting for hours to get through security, customs and from check in to gate. Some flights are being delayed or canceled.
That is why I always say go to Airport early. These are prime examples.
Lack of upper management and lack of professionalism. They just look for profit and are greedy not giving back. They used to give you food and freebies on flights, that is lacking too. You gotta pay for it. As if you aren’t paying enough for your flight. Even baggage fees too. It’s ridiculous. Fees for everything. It’s crazy!
The art of communication in person is lacking. People just don’t know how to handle things in a physical form anymore. Airlines and Airports want you to email your problems to them. You can’t talk to anybody on the phone instantly anymore. It’s horrible and you need to wait for hours until you get a hold of someone.
Technology is good in some senses, but it shouldn’t take over everything.
That is why people are in this mess. Don’t put down the airlines or airports, it’s the people who are managing and making the decisions that are the problem. No logic whatsoever.
I still love Toronto Pearson Airport and travel life. Nothing will deter me away. The Big kahunas are the ones we should let go of and put people in charge of those who actually care for passengers.
this will be so helpful, Great work Talin, I do appreciate all the help for travelling.