In November of 2014 after the anticipation and impatiently waiting for my southern destination vacation to Cayo Coco, Cuba from November 27 to December 4, 2014 to Memories Flamenco Beach Resort, I automatically fell in love with it when I saw the pictures and did extensive research about Memories Resorts. From the moment I landed and arrived at Jardines Del Rey Airport in Cayo Coco with Sunwing Airlines, I knew it was going to be an excellent week. I just felt it from Toronto Pearson’s YYZ Airport.
As we had checked into Cuba after the customs/Aduana, We ventured off to the Transgaviota Bus to take us to Memories Flamenco Resort, but before we boarded the bus, our rooms and wristbands for the week was all ready for us and very well organized and prepared. From then on, I fell in love with the resort and the excellent service so far. As we arrived to Memories, we were greeted with a welcome cocktail drink in the front lobby area before getting our baggage and the memories Managers and team leaders greeted us happily with friendly smiles which warmed my heart. They are beautiful people whom I had the pleasure of meeting and spending this beautiful week with, which went by so quickly.
All vacations go by so quickly. The resort was so beautiful, everything, the layout, the convenience and everything was greatly thought of. Everything is close by with the bars, restaurants, lobby, the pool, the beach, and easy access to everywhere which was incredible. The food was delicious, clean and the bartenders, waiters and the cooks worked so hard, quickly and efficiently. The place is so spotless and everything is awesome. I also love how the managers, the resort administration staff, the customer service managers were walking all around the resort to ensure that everybody is having a fabulous time and everything is well taken care of.
I couldn’t believe how fast the bartenders, and waiters were. They were faster than the speed of lightning. I do not know how they have so much energy to do that for so many hours. They work so hard and come to work everyday from Ciego De Avila or Moron cities which they travel an hour and a half each way just to make ends meet. They only make so much in a month, and they are always happy and smiling and with a great attitude. They are so friendly and give great customer service. I appreciate them so much and I thank them. God bless them all and continue to give them energy. It is not easy to take care of so many guests, their requests and everything. It is not easy to tend to so many people at once. I have a tremendous respect for each and everyone of them. I was so observant the whole vacation and I tell you, It was awesome.
Our rooms were spotless, everyday I would get freshly washed towels, mopped floors, the bathroom and beds were super clean with new sheets, as well as my fridge stocked daily with water, cola’s, beer/Cristal cervesa’s, and everyday I’d walk into beautiful decorated towels with flowers on them. I was amazed. Best resort I have been to in all the times I have been to Cuba. This was my 12th trip to Cuba. this was by far the best. The resort was super clean with cleaners and housekeepers working around the clock to upkeep the resort. The public washrooms were spotless, the staff presence 24 hours a day was comforting as well.
There are some points though that need to be improved, but its just the beach area needs a little work, which I am told that it is still under construction because its a new resort of over 4 years old and they will be completing it within the year and then just the lighting around the walk ways and the pool area so people will not slip and fall, but no other issues… They will be working on all of that which I heard.
I made new friends from parts of Ontario and Quebec also from the UK, and partied at the disco, got to enjoy the snack bar and all the restaurants, the a la carte restaurants which I booked from the first day and got to enjoy the whole resort. A week sometimes is not enough. 2 weeks is the best way to really enjoy it all thoroughly without rushing to do everything all in one week. Time permitting and it depends on a person’s personal budget and finances and convenience of course. it all depends on your preference.
The entertainment, disco, the nightly shows and audience participation was excellent, there is a Cuban night where people learn about Cuba and then the entertainers give us traditional Cuban dances and give us a crash course on Cuban culture and history.
Everything else is excellent and excellent does not even describe this beautiful resort. Unfortunately when it came time to the last day to leave the warm tropical weather, 3 bus loads of people who were on our flight back to Toronto, The resort manager and other managers greeted us farewell by putting on their memories resorts theme song and gave us a speech before we took off to the airport which left an unforgettable and long lasting impression on my family and I. I cannot wait until I return back to Cuba and to Memories. I am impatiently waiting until my next voyage. I give this resort a 6 star. Not a 4 and a half to 5 stars. Thank you Memories Flamenco resort staff. You all put the most beautiful touch to an awesome and lovely week in warm weather and so much more.
Thank you for giving us memories to cherish for the rest of our lives.
Do you go on all inclusive resorts? Do you travel to sunny destinations for a getaway to relax and enjoy the hot weather? What resort have you been to? Did you enjoy it as much as I did? Would love to hear your stories.
ISN’T GREAT TRAVELING ???
What fun! You are a goog ambassador or Cuba now that winter has come.
It is great to have a good vacation, which leaves you refreshed to engage to earn and eagerly waiting for the next one.
What a fantastic snapshot of your trip, thanks so much ! =) I have been a few times to Cuba… is this your fav destination ? Must be since you have been 12 times… I will have to check out this resort now. Thanks again so much, sounds like you had an incredible time ! =)